Shipping policy

Shipping & Local Meetup Policy 
Effective Date: March 27, 2026 
Last Updated: March 27, 2026 
This Shipping & Local Meetup Policy explains how TradeYourTech (“we,” “us,” “our”) handles 
shipping, delivery, local meetup arrangements, and shipping-related responsibilities for 
purchases, trade-ins, and trade transactions. 
By purchasing from us, submitting a trade request, shipping hardware to us, or arranging a local 
meetup, you agree to this policy together with our Terms of Service, Privacy Policy, and Trade-In 
Terms & Conditions where applicable. 
1. Service Area 
TradeYourTech is based in the Greater Toronto Area (“GTA”) and offers: 
● local meetup options for eligible transactions in the GTA 
● shipping across Canada for eligible products and trade transactions 
At this time, unless otherwise stated, our primary focus is serving customers in Canada. 
2. Shipping Availability 
Shipping availability may vary depending on: 
● product type 
● inventory availability 
● customer location 
● carrier service availability 
● package size, value, and destination 
● weather, seasonal delays, or other operational factors 
We reserve the right to refuse shipping to certain locations or require an alternative shipping 
method if necessary. 
3. Shipping Rates 
Shipping rates, if applicable, are calculated based on factors such as destination, package size, 
weight, declared value, carrier rates, and the type of transaction. 
Shipping charges, where applicable, will be shown before checkout or confirmed during the 
transaction process. 
If your order, trade, or shipment requires special handling, signature confirmation, additional 
insurance, or custom arrangements, additional shipping charges may apply. 
Shopify supports publishing a shipping policy page and setting shipping rates and zones in your 
store admin, including flat, weight-based, or carrier-calculated rates. 
4. Processing Time 
Orders and approved shipments are typically prepared after payment confirmation, transaction 
confirmation, or trade approval, as applicable. 
Processing times may vary depending on: 
● order volume 
● payment verification 
● inventory confirmation 
● packaging requirements 
● trade inspection status 
● weekends, holidays, or carrier availability 
Any shipping or delivery timelines we provide are estimates only unless expressly confirmed 
otherwise in writing. 
5. Estimated Delivery Times 
Estimated delivery times are not guaranteed. 
Actual delivery times may vary due to: 
● carrier delays 
● weather conditions 
● remote destinations 
● address errors 
● customs or regulatory issues where applicable 
● service disruptions outside our control 
We are not responsible for carrier transit delays once a package has been accepted by the 
shipping carrier, except as required by law. 
6. Shipping Address Accuracy 
You are responsible for providing a complete and accurate shipping address. 
We are not responsible for delays, returned packages, extra carrier fees, or failed delivery 
caused by incorrect, incomplete, or outdated shipping information provided by you. 
If a package is returned to us due to address issues or failed delivery attempts, additional 
shipping charges may apply before the item is re-shipped. 
7. Shipment Tracking 
Where tracking is available, tracking information may be provided after shipment is processed. 
Tracking updates are controlled by the shipping carrier and may not appear immediately. Delays 
in carrier scanning or status updates do not necessarily mean the package is lost. 
8. Signature, Insurance, and High-Value Shipments 
For certain products or higher-value transactions, we may require one or more of the following: 
● signature on delivery 
● delivery confirmation 
● shipping insurance 
● adult signature where appropriate 
● additional verification before shipment 
We reserve the right to choose the shipping method and protective measures used for 
high-value packages. 
9. Risk During Shipping for Customer Purchases 
Unless otherwise required by law or expressly agreed otherwise, risk related to loss, theft, delay, 
or damage in transit passes according to the shipping arrangement used for the transaction and 
the carrier handling process. 
If a shipment issue occurs, we may assist in opening a carrier claim where appropriate, but 
resolution may depend on the carrier’s process, documentation, and findings. 
10. Local Meetup Policy 
For eligible transactions, we may offer local meetup arrangements within the GTA. 
Local meetup availability depends on: 
● the nature of the transaction 
● the item being bought, sold, or traded 
● scheduling availability 
● location suitability 
● safety and verification considerations 
We reserve the right to choose, change, decline, or cancel a meetup location or method at our 
discretion. 
Local meetup terms 
For local meetups: 
● meetup times and locations must be agreed in advance 
● we may inspect hardware during the meetup before finalizing a trade 
● a meetup is not confirmed until both parties agree on the details 
● we may cancel or reschedule if there are safety, verification, or condition concerns 
● no transaction is final until inspection and any required payment are completed 
11. Shipping to TradeYourTech for Trade-In Requests 
If you are sending hardware to us for a trade evaluation or trade completion, you are 
responsible for: 
● accurately describing the hardware before shipment 
● packaging the hardware securely 
● using protective materials appropriate for fragile electronics 
● following any shipping instructions we provide 
● including any requested identifying information or documentation 
You are responsible for the hardware until it is received by us, unless otherwise agreed in 
writing. 
We are not responsible for loss or damage occurring before the package is delivered to us. 
12. Inspection of Shipped Trade-In Hardware 
All shipped trade-in hardware is subject to inspection after arrival. 
Receipt of a package does not mean the trade has been accepted or finalized. Final trade value 
and acceptance remain subject to inspection, testing, and confirmation under our Trade-In 
Terms & Conditions. 
If the hardware differs from the submitted description, has undisclosed damage, fails testing, or 
otherwise does not qualify under the originally discussed terms, we may: 
● revise the offer 
● reject the trade 
● request additional information 
● return the hardware at your expense unless otherwise agreed 
13. Return Shipping for Rejected or Cancelled Trades 
If a trade is rejected after inspection, cancelled, or otherwise not completed, and you want the 
hardware returned, you are responsible for all return shipping costs. This includes, where 
applicable, shipping charges, insurance, signature confirmation, special handling fees, and 
packaging or handling costs. 
We may hold the hardware until return shipping costs have been paid and return arrangements 
have been confirmed. 
14. Packaging Requirements for Customer-Shipped 
Hardware 
When shipping hardware to us, especially GPUs, you should use protective packaging suitable 
for sensitive electronics. 
We recommend, where possible: 
● anti-static protection 
● secure internal cushioning 
● a strong outer box 
● proper sealing 
● removal or secure packing of loose accessories 
We are not responsible for damage caused by poor packaging, inadequate protection, or 
non-compliance with shipping instructions provided to you. 
15. Lost, Delayed, or Damaged Shipments 
If a shipment appears lost, delayed, or damaged: 
● contact us as soon as possible 
● keep all packaging materials 
● take photos if damage is visible 
● provide any tracking or delivery details requested 
● do not discard the packaging until the issue is reviewed 
Where appropriate, we may assist with a carrier claim, but carrier decisions, timelines, and claim 
outcomes are outside our control. 
16. Unclaimed, Refused, or Returned Packages 
If a package is refused, unclaimed, returned, or undeliverable, we may contact you to arrange 
re-shipment, pickup, or another solution. 
Additional shipping and handling charges may apply before the package is sent again. 
If we are unable to reach you or complete arrangements within a reasonable period, we reserve 
the right to apply storage, return, or cancellation measures consistent with the transaction terms 
and applicable law. 
17. Shipping for Sold Products 
For purchased products, shipping timelines, rates, and available methods may vary by item and 
destination. 
We may combine or separate shipments at our discretion. Some items may require extra 
processing time due to testing, packing, or inventory handling. 
Product availability and shipping timing are not guaranteed until the order is confirmed and 
processed. 
18. International Shipping 
Unless expressly offered, we do not guarantee international shipping availability. 
If international shipping is offered in the future, additional duties, taxes, customs charges, 
brokerage fees, import restrictions, and delivery limitations may apply and may be the 
customer’s responsibility unless otherwise stated. Shopify notes that international shipping can 
be affected by changing carrier limitations and regulations. 
19. Delays Outside Our Control 
We are not responsible for delays or non-performance caused by events outside our reasonable 
control, including: 
● severe weather 
● natural disasters 
● labour disruptions 
● carrier interruptions 
● supply chain issues 
● government actions 
● public emergencies 
● technical failures 
● security incidents 
20. Policy Updates 
We may update this Shipping & Local Meetup Policy at any time by posting the revised version 
on our website. The most current version will apply going forward unless otherwise required by 
law. 
21. Contact Us 
If you have questions about shipping, delivery, meetup arrangements, or a shipment issue, 
please contact us at: 
TradeYourTech 
Email: raedmir@tradeyourtech.ca 
Website: tradeyourtech.ca 
Location: Milton, Ontario, Canada