Privacy policy

Privacy Policy 
Effective Date: March 27, 2026 
Last Updated: March 27, 2026 
TradeYourTech (“we,” “us,” “our”) respects your privacy and is committed to protecting your 
personal information. This Privacy Policy explains how we collect, use, disclose, store, and 
protect personal information when you visit our website, submit a trade request, contact us, 
purchase from us, or otherwise interact with our business. 
By using our website or submitting your information to us, you agree to the practices described 
in this Privacy Policy. 
1. Who We Are 
TradeYourTech is a business that helps customers buy, sell, and trade graphics cards and 
related hardware. 
If you have questions about this Privacy Policy or your personal information, you can contact us 
at: 
TradeYourTech 
Email: raedmir@tradeyourtech.ca 
Website: tradeyourtech.ca 
Location: Milton, Ontario, Canada 
2. What Personal Information We Collect 
We may collect personal information that you provide directly to us, information collected 
automatically through your use of our website, and information related to your transactions with 
us. 
A. Information you provide directly 
We may collect: 
● your name 
● email address 
● phone number 
● city, province, or shipping address 
● billing information 
● details about your GPU or other hardware 
● product condition information 
● serial number information, where requested 
● warranty or proof of purchase information, where provided 
● photos or videos you upload 
● messages you send to us 
● information you submit through trade forms, contact forms, checkout, or customer 
service communications 
B. Information collected automatically 
When you use our website, we may automatically collect certain technical and usage 
information, such as: 
● IP address 
● browser type 
● device type 
● operating system 
● pages viewed 
● referral source 
● time spent on pages 
● general location based on IP 
● cookie or similar tracking information 
C. Transaction and order information 
If you buy, sell, or trade with us, we may collect information such as: 
● order details 
● payment status 
● shipping details 
● product and trade history 
● communication history related to the transaction 
● fraud prevention or verification information, where necessary 
3. Why We Collect Your Information 
We collect and use personal information for purposes such as: 
● responding to trade requests and quote submissions 
● reviewing, evaluating, and processing trade-in requests 
● contacting you about your submission, quote, order, or inquiry 
● providing customer service 
● arranging shipping or local meetup details 
● processing transactions and payments 
● verifying submitted hardware information 
● preventing fraud, abuse, or unauthorized transactions 
● improving our website, services, and customer experience 
● understanding website traffic and performance 
● sending service-related communications 
● sending marketing communications where permitted by law or where you have 
consented 
● meeting legal, accounting, tax, security, or regulatory requirements 
Under PIPEDA, organizations are expected to identify the purposes for collection, obtain 
meaningful consent, limit collection/use/disclosure to appropriate purposes, protect information 
with safeguards, and provide access and a way to challenge compliance. 
4. Consent 
By providing us with your personal information, submitting a form, making a purchase, 
requesting a quote, or otherwise interacting with us, you consent to our collection, use, and 
disclosure of your information for the purposes described in this Privacy Policy. 
Where required, we will seek additional consent for specific uses, such as certain marketing 
communications or materially new uses of your information. PIPEDA requires meaningful 
consent and says individuals must be able to withdraw consent, subject to legal or contractual 
restrictions. 
You may withdraw your consent to certain uses of your personal information at any time, subject 
to legal or contractual limitations and reasonable notice. Withdrawing consent may limit our 
ability to provide certain services to you. 
5. How We Share Personal Information 
We do not sell your personal information. We may share your information only as reasonably 
necessary for the purposes described in this Privacy Policy, including with: 
● payment processors 
● shipping and delivery providers 
● website hosting and e-commerce service providers 
● analytics and marketing service providers 
● fraud prevention and security providers 
● professional advisors such as accountants, lawyers, or insurers 
● government authorities or law enforcement where required or permitted by law 
We may also share information if needed to protect our rights, prevent fraud, enforce our terms, 
or comply with a legal obligation. 
If we use third-party service providers to process personal information on our behalf, we may 
transfer information to them for processing, including outside your province or outside Canada 
where applicable. The OPC has guidance addressing transfers to third parties for processing, 
and PIPEDA’s accountability principle requires organizations to remain responsible for 
information transferred to third parties. 
6. Shopify and Third-Party Services 
Our website may be hosted or powered by Shopify and may use third-party tools, apps, 
payment providers, analytics tools, and marketing services to operate our business. 
These providers may collect, process, store, or access personal information as necessary to 
perform services for us. Shopify provides settings for managing customer privacy, policy pages, 
and related privacy controls in the Shopify admin. 
Third-party services have their own privacy practices, and we encourage you to review their 
policies where relevant. 
7. Cookies and Similar Technologies 
We may use cookies, pixels, tags, and similar technologies to: 
● keep the website functioning properly 
● remember user preferences 
● understand how visitors use the website 
● improve site performance 
● measure the effectiveness of advertising or marketing 
● support remarketing or advertising campaigns, where applicable 
You can usually control cookies through your browser settings. Disabling certain cookies may 
affect website functionality. 
If you use behavioral advertising or similar tracking, it is a good idea to disclose that and offer 
users information about their choices; the Office of the Privacy Commissioner has guidance on 
online behavioural advertising. 
8. How Long We Keep Information 
We retain personal information only for as long as necessary for the purposes identified in this 
Privacy Policy, or as otherwise required or permitted by law. 
We may retain personal information for purposes such as: 
● completing transactions 
● resolving disputes 
● enforcing agreements 
● keeping business and tax records 
● fraud prevention and security 
● legal and regulatory compliance 
When personal information is no longer required, we will delete, destroy, anonymize, or securely 
de-identify it as appropriate. PIPEDA’s fair information principles include limiting retention and 
using safeguards appropriate to the sensitivity of the information. 
9. Accuracy 
We aim to keep personal information as accurate, complete, and up to date as necessary for the 
purposes for which it is used. We rely in part on you to provide accurate information and to 
notify us of changes where appropriate. Accuracy is one of PIPEDA’s fair information principles. 
10. Safeguards 
We use reasonable administrative, technical, and physical safeguards designed to protect 
personal information against loss, theft, unauthorized access, disclosure, copying, use, or 
modification. 
These safeguards may include: 
● restricted access to customer information 
● password-protected systems and accounts 
● third-party platforms with security controls 
● need-to-know access practices 
● secure handling of submitted documents and photos 
No method of transmission over the internet or method of electronic storage is completely 
secure, so we cannot guarantee absolute security. The OPC says organizations must protect 
personal information with safeguards appropriate to its sensitivity, though PIPEDA does not 
prescribe one specific set of technical controls. 
11. Your Rights and Choices 
Subject to applicable law, you may have the right to: 
● request access to personal information we hold about you 
● request correction of inaccurate or incomplete information 
● withdraw consent to certain uses of your information 
● ask questions about our privacy practices 
● challenge our compliance with this Privacy Policy or applicable privacy law 
The OPC explains that PIPEDA includes a right of access and requires organizations to provide 
access in a complete and timely way, at little or no cost, subject to limited exceptions. 
To make a request, please contact us using the contact information listed below. We may need 
to verify your identity before responding. 
12. Marketing Communications 
If you subscribe to our newsletter or otherwise consent to receive marketing communications, 
we may send you promotional emails or similar messages about products, updates, or offers. 
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the 
message or by contacting us directly. 
If you send commercial electronic messages, Canada’s anti-spam law may apply, so consent 
practices should match how you actually market to customers. 
13. Children’s Privacy 
Our website and services are not directed to children. We do not knowingly collect personal 
information from individuals who are not legally able to enter into transactions with us without 
appropriate authorization. 
14. External Links 
Our website may contain links to third-party websites or services. We are not responsible for the 
privacy practices, content, or policies of those third parties. 
15. Changes to This Privacy Policy 
We may update this Privacy Policy from time to time to reflect changes to our business, website, 
service providers, or legal requirements. 
When we make changes, we will post the updated version on this page and update the “Last 
Updated” date above. If required, we will take additional steps to notify you or obtain consent for 
material changes. PIPEDA guidance says organizations should obtain consent when making 
significant changes to privacy practices involving new purposes or new third-party disclosures. 
16. Contact Us 
If you have questions, access requests, correction requests, or privacy concerns, please contact 
us at: 
TradeYourTech 
Email: raedmir@tradeyourtech.ca 
Website: tradeyourtech.ca 
Location: Milton, Ontario, Canada